Cancellation Policy
Effective Date: [11/06/2026]
At Happy Panda, we understand that plans can change. Customers may cancel orders subject to the following terms and conditions.
Order Cancellation by Customer
Customers may request cancellation of an order under the following conditions:
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Orders can be cancelled within 24 hours of placing the order or before the order is dispatched, whichever occurs first.
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Once an order has been shipped or handed over to the courier partner, cancellation requests cannot be accepted.
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Cancellation requests received after dispatch will not be eligible for a refund under this policy.
Order Cancellation by Happy Panda
Happy Panda reserves the right to cancel any order at its sole discretion in the following situations:
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Product unavailability or stock issues.
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Pricing, technical, or system errors.
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Suspected fraudulent or unauthorized transactions.
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Incomplete, inaccurate, or unverifiable customer information.
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Any circumstances that prevent us from fulfilling the order.
In such cases, customers will be notified via email or phone, and any eligible refund will be processed accordingly.
Refund for Cancelled Orders
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Orders cancelled before dispatch are eligible for a full refund.
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Refunds will be credited to the original payment method used during purchase.
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Refund processing may take 5–10 business days, depending on your bank, card issuer, or payment provider.
How to Cancel an Order
To cancel an order, please contact our customer support team as soon as possible before the order is dispatched.
Please provide:
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Your Order Number
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Registered Email Address
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Reason for Cancellation
Cancellation requests submitted after dispatch cannot be processed.
Contact Us
For cancellation-related requests or questions, please contact us:
Happy Panda
Email: abhi7.desh.bizz@gmail.com
Website: happypanda.co.in