Refund Policy
Effective Date: [11/06/2026]
At Happy Panda, customer satisfaction is important to us. Please review our refund policy carefully before making a purchase.
Eligibility for Refunds
Refunds may be issued only in the following circumstances:
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The product received is damaged during transit.
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The product received is defective or incorrect.
To be eligible for a refund, customers must provide proof of the issue, including clear photographs or videos of the product.
Non-Refundable Situations
Refunds will not be provided for:
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Incorrect size selected by the customer (unless an exchange policy applies).
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Minor color variations caused by differences in screen displays or photography.
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Products damaged due to misuse, improper handling, or normal wear and tear after delivery.
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Customized, personalized, or made-to-order products.
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Requests submitted after the eligible refund period.
Refund Request Process
To request a refund:
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Contact our support team within 7 days of delivery.
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Provide your order number and details of the issue.
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Submit supporting photographs or videos for verification, if requested.
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Once the request is reviewed and approved, the refund will be processed to the original payment method used during purchase.
Refund Timeline
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Refund Review & Approval: Within 3–5 business days after verification.
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Refund Credit: Within 5–10 business days after approval, depending on your bank, card issuer, or payment provider.
Please note that processing times may vary based on your financial institution.
Contact Us
For refund-related requests or questions, please contact us:
Happy Panda
Email: abhi7.desh.bizz@gmail.com
Website: happypanda.co.in